DHB88 Privacy Policy — Our commitment to protecting your data

Dhb88 (referred to herein as "we", "us", or "the platform") places the highest importance on user privacy. This Privacy Policy explains what information is collected when you use the dhb88 website and mobile app, why it is collected, and how it is managed.

By using dhb88's services, you agree to this Privacy Policy. This policy is an integral part of our Terms and Conditions. If you disagree with any part of this policy, we encourage you to contact our support team before continuing to use our services.

Dhb88 collects information in three main ways — directly from you, automatically from your device, and through third-party verification services. Full details are provided below.

• Information provided at registration is stored directly on our servers in encrypted form
• Full payment card numbers are not stored on our servers
• Device information is collected automatically — this helps prevent fraudulent login attempts

Dhb88 uses collected information only for specific, legitimate purposes. We will never use your data for irrelevant advertising or any other unethical purpose.

• For account creation, management, and verification
• For processing deposits, withdrawals, and transactions
• For customer service and technical support
• To detect fraud and ensure security
• To send bonus and promotional offers (subject to consent)
• To meet regulatory requirements
• You may opt out of marketing communications at any time

Dhb88 analyzes your gaming behavior to promote responsible gaming. If a player shows signs of excessive gaming, we may reach out to offer support.

Dhb88 never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances.

• Payment Provider: Information required for transaction verification is shared with Mobile Banking, Nagad, and Rocket
• KYC Partner: Licensed third-party services are used for identity verification
• Technology Infrastructure: Hosting and cloud service providers may handle encrypted data
• Legal Obligations: Information may be disclosed pursuant to a court order or directive from a regulatory authority

Dhb88 uses cookies on its website to enhance your browsing experience and help maintain platform security. Cookies are small text files stored in your browser or on your device.

• Essential cookies cannot be disabled as they are required for core platform functionality
• Cookies can be deleted or disabled at any time from your browser settings
• Disabling cookies may cause some dhb88 features to not function properly

Dhb88 uses industry-leading technology and practices to protect your information. Our security infrastructure is built in multiple layers so that if one layer is compromised, the others remain active.

• All data transfers are encrypted using TLS 1.3 protocol
• AES-256 encryption is applied to all data at rest
• Two-Factor Authentication (2FA) is available
• Automatic alerts are sent for suspicious login attempts
• Regular third-party security audits are conducted
• Never sharing your password with anyone is the single most important step in protecting your data

In the event of a security breach, dhb88 will notify affected users within 72 hours and take immediate protective action.

As a dhb88 user, you have the following rights over your personal information. To exercise any of these rights, please contact our support team.

• Access: You have the right to know what information we hold about you
• Right to Rectification: You may request corrections to inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Portability: The right to receive your data in a structured format
• Restrict Processing: Request to stop using your data for a specific purpose
• Certain data may not be eligible for deletion due to legal obligations

Dhb88 retains your information only for as long as it is necessary or legally required. Certain data may be kept for a defined period even after an account is closed.

• Account information: retained while the account is active and for 5 years after closure
• Financial transaction records: retained for up to 7 years as required by law
• Customer service communications: retained for up to 3 years
• Marketing preferences: until consent is withdrawn
• After the retention period ends, data is securely and permanently deleted

Dhb88 strictly prohibits its services for anyone under the age of 18. We do not knowingly collect information from minors. If it is discovered that a minor's information has been collected inadvertently, it will be deleted immediately.

• An age verification step is included during registration
• Age is confirmed via KYC in cases of suspicion
• If a parent or guardian becomes aware of their child's account, please notify support immediately

Dhb88 reserves the right to update this Privacy Policy as needed. For significant changes, notice will be given 30 days in advance via your registered email or through the platform. Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy.

For any questions or concerns regarding this Privacy Policy, please contact our support team. We aim to respond to all requests within 30 days.

• The date of any policy update will always be shown at the top of the page
• If a previous version is needed, it can be requested through support
• Contact email: [email protected] (not a clickable link)